- Published on
Drive Through McMadness
- Karthik Narasimhan
McDonald's is looking into outsourcing it's drive through operations to professionally run call-centers.
“If you're in L.A…. and you hear a person with a North Dakota accent taking your order, you'll know what we're up to,” McDonald's Chief Executive Jim Skinner told analysts at the Bear Stearns Retail, Restaurants & Apparel Conference in New York.
I am sure a North Indian accent isn't that far behind. At least the girls from Bangalore won't proffer disbelieving “Huhs”, when I ask for a Big Mac with everything but the meat.